Now all we need is to ask Gigabyte to properly implement this setting in next BIOS update for Z390 Designare.Just a quick question: Does the Apple Display use a Thunderbolt 1 port or is it Thunderbolt 2? I guess Thunderbolt 2 support works on the Z390, but it fails with Thunderbolt 1 devices, at least that's the impression I have right now. ![]()
#X399 DESIGNARE EX THUNDERBOLT ADD IN CARD PC#Now all we need is to ask Gigabyte to properly implement this setting in next BIOS update for Z390 Designare.ĥ:22:29 GMT -8 said:Guys, I just found another user who reported on Intel Community Forums (however with different PC config, but that doesn't matter). I believe this option set to "Bios Enumeration/Legacy" is the key for proper older Thunderbolt devices support. Unfortunately, for some reason, there's no such setting as "Thunderbolt(TM) Enumeration Mode" in Z390 Designare anymore.īut I've seen some BIOS screenshots of previous Gigabyte's motherboards and such setting existed before. In the BIOS, he disabled "Thunderbolt Security", and also switched a "Thunderbolt(TM) Enumeration Mode" setting from "Native Enumeration" to "Bios Enumeration/Legacy".Īfter making these 2 changes and then booting, the Apple TB display and all its internal devices pop up instantly the moment he connects the TB3 to TB adapter. And he found the solution.įor now, it is 100% clear to me that it is BIOS problem. He was experiencing similar issue with his Apple Thunderbolt Display. Guys, I just found another user who reported on Intel Community Forums (however with different PC config, but that doesn't matter). If every one will open support ticket in Gigabyte eSupport system (just as I did) it may help them to realize that there's definitely something wrong currently. I believe that's more than enough to start looking into it. There are already around 5-6 people on this forum (including me), who's experiencing issues with Z390 Designare and Thunderbolt 1/2 devices. That's how good companies should work and serve their customers. Company contacted him back via email and sent him special build of BIOS made for him (!), which allowed to use the display and solved all his issues. I've read on another forum of another vendor, where some guy experienced the similar issue with his TB2 display. Otherwise, it states, that company doesn't care about their customers at all. Even one customer experiencing the problem should be serviced by company with care and attention. This corporate attitude is horribly wrong on so many levels. I strongly believe that there's no such thing as "not enough people reporting". ![]() When absolutely simple things such as TB1/2 devices doesn't work properly due to incomplete/wrong implementation of Titan Ridge chip in this motherboard. Maybe it wasn't worth marketing the Z390 Designare as an ultimate Thunderbolt solution, with all those shiny 40gpbs speeds, 8k, up to 12 devices and etc. They breaking the technology and refuse to acknowledge it. Titan Ridge, at least in current Gigabyte's implementation, doesn't seem to properly do this. Maybe it wasn't worth releasing new Thunderbolt motherboards if their engineers can't implement the technology properly and completely in line with Intel Thunderbolt requirements and guidelines.īoth me and stephen already confirmed, that accordingly to Intel specs, Thunderbolt technology should support previous gen devices without any issues. I tend to agree with you terabyte, it seems like it is way too niche for Gigabyte to care about anything. But they don't want to acknowledge the problems. #X399 DESIGNARE EX THUNDERBOLT ADD IN CARD WINDOWS#Now I am not having any issues using Thunderbolt in windows or ubuntu. I had issues at first but learned it was xsplit that was causing the issue. Sure, currently there's something really wrong with Z390 Designare and its Thunderbolt implementation (BIOS, firmware, settings). I am currently using a Gigabyte x399 designare EX with a Gigabyte Titan Ridge 2.0 card. In my conversation with Intel Thunderbolt team engineers I was told that Titan Ridge should support all devices and there are no any "blocks" which may prevent older devices from being connected. Because Titan Ridge is the most recent Intel's Thunderbolt controller and it should support all generations of devices connected to it. Add NVMe RAID support Add Ryzen Master support Note: Before BIOS updating, you MUST backup data on the SATA RAID array, and rebuild the RAID array with this BIOS version and new NVMe RAID driver. They say it is not designed to work with older TB1/2 devices through any adapters, because Titan Ridge on this motherboard only works in native mode with TB3 devices and doesn't support legacy mode. ![]() Gigabyte refuses to confirm the issue and keep telling me that it is hardware limitation of Titan Ridge controller. It just doesn't work at all and display stays black all the time (even in No Security mode). Currently I'm experiencing the similar issues with my Z390 Designare and Apple Thunderbolt Display.
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